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FAQs

Perth Stadium Transition

How will I be allocated a seat at Perth Stadium?

To be guaranteed a seat at Perth Stadium existing members will be required to complete the following process:

1.) All financial reserve seat members will be invited via email to utilise the on-line interactive seating map Virtual Perth Stadium to review the reserved seat membership options available at Perth Stadium.

2.) The club will then allocate and communicate via email a ‘like for like’ reserved seat that is comparable to their previous seat at Domain Stadium.  Members can then accept the new seat at Perth Stadium; or

3.) Utilise the Virtual Perth Stadium seating map to move to an alternative location in the stadium during a priority purchase period to be communicated to via email.  (Subject to availability and with priority given based on years of membership).

 

Is communication going to be sent via email, phone or mail?

All communication by the club will be sent via email. The club has been in email contact with group leaders and group members regularly throughout 2017, so please contact the club if you have yet to receive any emails.

 

When will I know my priority purchase period is open?

The club will inform all members, via email, of details of their priority purchase period. This will occur in the days and weeks after the club has finalised the stadium user agreement to play at Perth Stadium.

 

How long will I have to make a decision about my group’s seats?

The club expects the members priority purchase period to last approximately five weeks once it commences; this will occur in the days after the club has finalised the stadium user agreement to play at Perth Stadium.  Once your members priority purchase period opens, it will remain open until the end of the seating allocation period; however, it is important to note that the flexibility and options to re-locate will diminish the longer you wait to secure your seats. 

 

Will my new seat be similar to my seat at Domain Stadium?

The club will allocate members a reserved seat(s) at Perth Stadium in a similar category and location to their previous seating arrangements at Domain Stadium. 

 

As a Harbour Master, will I gain priority access to Virtual Perth Stadium?

Yes.  The priority purchase period will ensure Harbour Master members are at the top of the priority list to view/confirm and/or change their allocated seats at Perth Stadium.

 

Can I change my allocated seat if I am unhappy with what I have been allocated?

Yes. Once the club has allocated members a reserved seat that is the equivalent to their previous seat at Domain Stadium members can then accept the new seat at Perth Stadium or utilise the on-line stadium seating map Virtual Perth Stadium to move to an alternative location in the stadium (subject to availability and with priority given based on years of membership).

 

Can I purchase additional membership seats for friends and family?

Yes.  Members who are interested in securing additional seats at Perth Stadium will have access to purchase additional seats during their priority purchase period via the interactive on-line stadium seating map Virtual Perth Stadium.

 

How many seats will be classed as undercover?

While most seats cannot be guaranteed as undercover more than 85 per cent of Perth Stadium seating is classed as undercover.  The nature of the cover depends on the position of the sun. During the day, weather conditions can vary considerably.  It is recommended to sit further back in the row allocation to improve your protection from the sun.  If you are unsure whether your seat is undercover, please contact the membership team to discuss.

 

What is a stadium grouping form?

Earlier in 2017 the club sent out communication asking members to submit the names of those they would like to sit with at Perth Stadium in 2018.  The purpose of collecting this information was to make it a smooth transition to Perth Stadium for all members.  Once a stadium grouping form was submitted that member became the stadium group leader, responsible for coordinating the group of people they are planning to sit with.

 

What is a stadium group deposit?

The stadium group leader will be responsible for paying a $10 per seat deposit to secure the group’s allocated seats for 2018.  Once payment has been made and seating has been confirmed, the $10 deposit will be transferred into each individual members account.  Groups will be encouraged to work between themselves to ensure necessary reimbursements are made to the group leader if required.

 

Who is required to pay for the stadium group deposit?

Each stadium group leader will be responsible for communicating with their group the requirements of paying the stadium group deposit.  It will be the group leader’s responsibility to pay the $10 deposit for all seats within the stadium group.  Groups will be encouraged to work between themselves to ensure necessary reimbursements are made to the group leader if required.

 

I don’t have a debit/credit card; how can I pay my deposit?

Members without a debit or credit card are advised to contact the membership services team. Please note that the only way to change your initial seat allocation, and finalise the transaction, is by utilising Virtual Perth Stadium and paying with a debit/credit card.  We would strongly recommend using a debit or credit card and securing your seats through the Virtual Perth Stadium process online.

 

I have a companion card (complimentary membership); do I still have to pay a deposit for that seat?

Yes.  The $10 deposit will be credited to the accompanying (paid) seat in the account when 2018 membership renewal invoices are sent out.

 

Can I pay the full balance of my seats during the priority purchase period?

No.  Members will need to wait until 2018 membership renewal invoices are issued, from December. 

 

How long will I have to secure my seat?  Will there be a cut off time?

Yes.  Once a member has been allocated a priority purchase period, the priority period will stay open for the remainder of the five week transition period.  All members will be required to secure their seats by the end of the five week transition period.

 

When am I required to pay the first instalment on my 2018 Freo Advantage Payment Plan?

The first instalment for the Freo Advantage Payment Plan is scheduled for 17 January, 2018 for all renewing reserved seat members.  By this time, each member will have been able to confirm their new seat as well as pay the $10 per seat deposit to secure the seat in their name.

 

When will I receive the invoice for the balance of my membership renewal payment?

Individual members will be issued an invoice for payment of the balance of their 2018 membership renewal (less the $10 deposit per seat) from December. Please note, the first instalment for the Freo Advantage Payment Plan is scheduled for 17 January, 2018 for all renewing reserved seat members.

 

How will the seating be allocated for current country 5/6 game members?

All renewing Country 5/6 game members will be allocated into sections 510/511 at Perth Stadium.  Any new members purchasing Country 5/6 game memberships will continue to be allocated into these sections.  If any member is unhappy with the allocation of their membership seat they will be encouraged to look at a different membership package.

 

Can we sit with a group of Country 5/6 game members we don’t currently sit with?

If you are looking to sit with other country 5/6 game members you will be able to ensure you are all sitting together through the interactive seating map, Virtual Perth Stadium during your member priority purchase period.

 

Will my Country 5/6 game seat be similar to those at Domain Stadium?

No.  For those Country 5/6 game members transitioning to the new Perth Stadium, seating will be different to where they sat at Domain Stadium.  All renewing Country 5/6 game members will be allocated into sections 510/511.  If a country 5/6 game member is unhappy with the allocation of their seat, they will be encouraged to look at a different membership package.

 

Will general admission memberships be available at Perth Stadium?

Three-game general admission membership packages will be made available in select sections of Perth Stadium.  These membership packages won’t be available until the commencement of the 2018 season.  All 2018 11-game memberships will be reserved seat.

 

Will 3-game General Admission memberships be available at Perth Stadium?

Yes, the 3-game General Admission membership will be available to purchase from the commencement of the 2018 season.  Those who purchase 3-game memberships will be able to sit in the eastern sections 301 and 302.

 

I’m a current 3-game reserved seat member; when can I purchase seats at Perth Stadium?

Three-game reserved seat members will have the opportunity to select from the range of 2018 full season membership options through a member priority purchase period in October.  The 3-game reserved seat membership will not be available for the 2018 season however there will be a General Admission 3-game membership available for purchase closer to the start of the 2018 season.

 

I’m a Purple Army member; can I purchase a seat at Perth Stadium?

2017 Purple Army members will have the opportunity to purchase reserved seat memberships at Perth Stadium during the member’s priority purchase period via the online interactive seating map Virtual Perth Stadium.

 

When will I be able to visit Perth Stadium to view my seats?

Fremantle members will be encouraged to visit Perth Stadium early next year with the club’s AFL Women’s team confirmed to play at the stadium on Saturday, 10 February in an early round of the 2018 AFLW season.  All Fremantle members will be encouraged to attend the match to view their membership seat allocations for the first time.

It is important to note that members will gain a strong understanding of what their seats will look like through the interactive Virtual Perth Stadium seating map.

 

Can I purchase seats after the initial release of Virtual Perth Stadium?

The initial release of the Virtual Perth Stadium program will allow members to view the stadium seating map as well as the different price points for 2018. 

Members will then receive further communication via email regarding their priority purchase period to transact and make changes to their reserved seat allocation. 

It is encouraged members take the time to get comfortable with using the program on the static release.

 

Can I confirm my new seat offer via Virtual Perth Stadium?

Yes, all 2017 season members will initially be offered a ‘like for like’ seat and will have the opportunity to view and confirm their new seats via the online interactive seating map, Virtual Perth Stadium.

 

Can I add additional seats to my seat offer via Virtual Perth Stadium?

Yes, all 2017 members will have access to a member’s priority period whereby they can view and accept their allocated seat offer and purchase additional seating via Virtual Perth Stadium.

 

Can I move my seats to a different area of the stadium after receiving my seat offer?

Yes, members wishing to move seats will have access to a members priority period to view all 2018 membership seating availability and move to a new area of the stadium via Virtual Perth Stadium.

 

Can I remove any of my seats after my seat offer?

Yes, once 11-game 2017 members have received their offer of like for like seating they will be able to remove seats from their account.  The process for completing this request will be to get in touch with the Fremantle Dockers membership team on 9433 7111 or membership@fremantlefc.com.au.  Due to the high volume of enquiries, the membership team will ensure all requests are actioned within two business days.

 

Can I split my stadium group to different areas of the stadium?

Yes, if you are a stadium group leader and wish to split the existing stadium group to different areas of the stadium you will need to get in touch with the Fremantle Dockers membership team on 9433 7111 or membership@fremantlefc.com.au.  If you are a stadium group member and wish to split from your current stadium group you will need to notify your stadium group leader to make contact with the club.  Due to the high volume of enquiries, the membership team will ensure all requests are actioned within two business days.

 

Why can’t I view my exact seat?

Virtual Perth Stadium provides users with the opportunity to access multiple 360 degree viewpoints within each section of seating to provide members with a strong indication of the viewpoint on match day.

 

I have junior and/or concession members within my group; why can I only see adult price points?

All 2018 members will be issued their membership renewal invoices with adjustments made if they have held a junior or concession membership in 2017. 

All prices in Virtual Perth Stadium are listed as the adult rate.  To view concession or junior prices in Virtual Perth Stadium, simply click on the PRICE LIST tab when viewing seats in Virtual Perth Stadium.

 

Can I visit the membership services team for assistance with my seating requirements?

It is very important that group leaders attempt to access Virtual Perth Stadium from their own device.  Should you encounter any technical difficulties or wish to sit down with a membership services team member, please contact the club on (08) 9433 7111 or book an appointment online: https://fremantledockersfc.gettimely.com/book.

 

When can I visit the membership services team for assistance with my seating requirements?

All group leaders will be required to book in their appointments during their allocated priority purchase period.  Appointments will occur each day throughout the five week transition period.  To avoid disappointment, we ask that group leaders do not visit membership services at Cockburn ARC without first making an appointment.

 

Will there be computers to access Virtual Perth Stadium at the Fremantle Administration office?

If you are unable to access Virtual Perth Stadium at home and would like to visit the Fremantle Administration office situated at Cockburn ARC, 31 Veterans Parade, Cockburn Central the club will have computer access available for members to confirm their seats.  If you require assistance from a membership services team member an appointment booking will be required prior.

 

I can’t seem to get Virtual Perth Stadium to load on my computer, what should I do?

Virtual Perth Stadium is accessible via the updated versions of Firefox, Internet Explorer and Google Chrome.  If you are having difficulties loading the Virtual Perth Stadium program please contact the Membership Services team on 9433 7111.

 

I can’t access Virtual Perth Stadium at home and am unable to visit the Fremantle Administration Office?

It’s important that group leaders are able to access and use Virtual Perth Stadium as it is the only way to gain an accurate view of seats at Perth Stadium. If you are encountering technical difficulties, try accessing Virtual Perth Stadium on an alternative device or browser as well as being unable to visit the Cockburn administration office please contact the Membership Services team on (08) 9433 7111 to arrange a phone appointment with one of our membership staff.

Please rest assured that your initial seat allocation will remain in your account until your seats are confirmed.

My Membership

Check the frequently asked questions below or contact the friendly membership services team if you can’t find what you’re looking for.

 

How do I become a Fremantle Dockers Football Club member?

Memberships are now on sale and can be purchased via the Membership Services Team on (08) 9433 7111 or at membership.fremantlefc.com.au

 

How do I change my contact details?

There are two ways to change contact details (phone, address, email etc)

1. Via membership.fremantlefc.com.au

• Log in to your Fremantle Dockers Account Manager

• Enter your Account ID and Password (located on your membership form)

• Update details as required

2. Contact the Membership Services Team

• Call (08) 9433 7111

• Email membership@fremantlefc.com.au

 

How long after I pay for my membership can I expect to receive it?

Membership packs will be mailed 4-6 weeks after they have been purchased.

 

Does my membership give me access to the Toyota AFL Finals Series?

All members are required to purchase a ticket for the Toyota AFL Finals Series. Your Fremantle Dockers membership card will not be able to scan for entry.

Fremantle Dockers members will have access to a pre-sale to purchase Toyota AFL Finals tickets to games in which Fremantle Dockers participate in.

The club will communicate directly with members regarding the on-sale times and ticketing agents for the Toyota AFL finals Series.

 

Is there a membership package that guarantees access to the Toyota AFL Grand Final?

The Grand Final upgrade is currently sold out.

The best alternative to have guaranteed Toyota AFL Grand Final access should Fremantle participate would be to purchase a Sports Lounge membership.

 

Can I get involved in the Cheer Squad and what does the Cheer Squad membership entitle me to?

All supporters are welcome to join the Fremantle Dockers Cheer Squad.
The purpose of the Cheer Squad is to provide positive support to the team during games throughout the Toyota AFL Premiership Season.

Cheer Squad members are required to pay a one off joining fee and along with this they will receive an official Cheer Squad T-shirt.
Cheer Squad members will have exclusive access to purchase tickets to sit in the Fremantle Dockers Cheer Squad bay at the away Derby and will also receive access to an exclusive Cheer Squad event.

If you have any queries regarding the Cheer Squad please contact the membership services team on (08) 9433-7111 or via cheersquad@fremantlefc.com.au

 

Can I change ownership of a membership?

Change of ownership is permitted; however a ‘Permission to Transfer Seated Membership’ form must be provided in writing and signed by the existing member. Updated payment details for the membership must also be provided at this time. 

Once ownership has been transferred all correspondence will then be sent to the new member. Please note that once transferred, the existing member permanently relinquishes all rights to the membership. Length of membership and Grand Final upgrades are not transferrable

*Please note, there is a $10 fee for the issue of a new membership card.

Who is considered eligible for a concession membership?

Rookie members are aged 15-18 years. Anyone under the age of 18 as at the 1 January 2018 is considered to be a junior concession member.

We accept the below as concession proof for members over the age of 18;

  • Government Issued Pension Cards
  • Veteran Affairs Cards
  • Student Cards

We do not accept Seniors Cards. If a member does not have a student card, i.e. they have been accepted into university but do not have a student card issued; we will accept a copy of enrolment as proof of concession. Proof of concession must be provided on game day if asked by a gate attendant.

 

 Can I get a replacement membership card if mine goes missing?

In the event that a season ticket is lost or stolen, please contact the Membership Services Team on (08) 9433 7111 to arrange a replacement. There is a $10 card replacement fee.

 

Can I change my seats?

Members will have the opportunity to secure additional reserved seats for family and/or friends during your priority purchase period. The priority purchase period has been based on the length of membership of the longest serving member in your group.

 

Who is eligible for a country membership?

Anyone who lives outside of the Perth metropolitan area (considered to be a 120km radius from Perth CBD). People who work on a fly-in-fly-out basis must acquire approval from the Membership Services Team.

 

Why do members have to pay the transport levy?

The Public Transport Levy is an initiative introduced by the West Australian Football Commission and the Public Transport Authority and included in all Reserved Seat Memberships. The majority of events at Perth Stadium includes the transport levy in the ticket price.

 

Why does the club ask for my date of birth?

In order to be eligible to vote in any club election, we need to know that you are over the age of 18. Also, all members under the age of 18 will receive a birthday card from the club.

 

Why does the club ask for an email address?

We use email addresses for communication to members throughout the season. Email communication is a fast and effective way of keeping members in touch with what’s going on around the club. We treat members’ contact details confidentially and will only send emails that are

New Members

When can I purchase 2018 Reserved Seat Memberships?

From the commencement of the member transition period a select number of seats will be made available to the general public.  After all members have received their member priority period, the general public will then have access to purchase from the remaining available seating.

 

Is there a family membership pricing option?

Yes, if you have children under the age of 15 and wish to attend the football in 2018 as a family the club does offer a family package price point.  This can be made up of 2x adults and 1x child, 2x adults and 2x children or 1x adult and 2 x children.  Please note, not all pricing categories offer the family price option.

 

What is the Freo Advantage payment plan option?

The Freo Advantage payment plan provides new and existing members with the opportunity to pay off their membership over an 8-month or upfront option.  Both options incur a $5 fee but ensures the membership gets automatically renewed each year or until the member opts out of the payment plan.

 

Can I purchase a membership package as a gift for someone else (Christmas, birthday)?

If you are looking to purchase a 2018 membership on behalf of someone else, please contact the Fremantle Dockers Membership Team at membership@fremantlefc.com.au

 

What is the age limit for a junior membership?

Under AFL Regulations, once a child turns 15, they are no longer considered to be a junior member.  The date is relevant as of January 1 each year.  For the 2018 season, any child born before 1/1/2003 is no longer considered a junior member.

 

What are the valid concession types for a 2018 Membership?

Concession memberships are available to the following concession card holders:

Student Concession Membership
Student concession membership is available to full time students. When applying for a student concession membership, proof of concession details are requested at the time of application. Student concession members must also carry their student identification with them on match day.

Pension Concession Membership
Pension concession membership is available to members holding pension concession cards issued by Centrelink, the Department of Health and Community Services, the Department of Veteran Affairs for the aged, disability support, war veterans, single supporting parents, disability carers, war widows and TPI pensions. When applying for a pension concession membership, proof of the applicant’s concession details are requested at the time of application. Pension concession members must also carry their current pension card with them on a match day.

*Please note Senior Cards are not a valid concession type for a 2018 Membership.

Financial

Can I pay my membership in instalments?

The Fremantle Dockers offer payment plans to suit everyone - upfront or in monthly payments based on your membership type

Perth Stadium memberships will be available on the 8 month Freo Advantage plan. This payment type is detailed below:

Freo Advantage takes the effort out of paying your membership by automatically rolling your payments over each year. Freo Advantage comes in two easy options:

  • A one-off payment made on 17 January 2018.
  • 8-monthly payments commencing on 17 January 2018. Plus $5.00 administration fee.

 

Non- Access memberships are available on the 10 month Freo Advantage plan. Information about this payment type is below:

  • A one-off payment made on 17 November 2017.
  • 10-monthly payments commencing on 17 November 2017. Plus $5.00 administration fee.

These payments will be automatic, so you don’t need to worry about completing paperwork each year. You will simply receive a letter advising you that your membership is ready to rollover, with the option of opting out.

Ticketing

Who are the stadium ticketing agents?

Stadium

Ticketing Agent

Contact

Adelaide Oval (Adelaide)

Ticketek

132 849

ANZ Stadium (Sydney)

Ticketek

132 849

Etihad Stadium (Melbourne)

Ticketmaster

1300 136 122

GABBA (Brisbane)

Ticketmaster

1300 136 122

Manuka Oval (Canberra)

Ticketmaster

1300 136 122

MCG (Melbourne)

Ticketek

132 849

Spotless Stadium (Sydney) Ticketmaster 1300 136 122

Metricon Stadium (Gold Coast)

Ticketmaster

1300 136 122

Domain Stadium (Perth)

Ticketmaster

1300 135 915

SCG (Sydney)

Ticketek

132 849

Simonds Stadium (Geelong)

Ticketmaster

1300 136 122

 

Can I on-sell my memberships and tickets?

Fremantle Dockers memberships, season tickets and match-by-match tickets may not, without the prior written authorisation of the Fremantle Dockers, be resold, or used for advertising, promotion or other commercial purposes (including competitions or trade promotions). If a Fremantle Dockers membership, season ticket or match-by-match ticket is sold in breach of these conditions it will be void and will not entitle the holder admission to the event. The unlicensed resale of a Fremantle Dockers membership, season ticket or match-by-match ticket is against the terms and conditions of membership and may lead to the holder of the membership/ticket being denied entry to the event. The Fremantle Dockers have the right to cancel the membership/ticket without compensation.

         

Can I upgrade a child or concession membership on a match day?          

Adults wishing to use a child or concession membership seat can upgrade at a Ticketmaster outlet on a match day at a small additional cost. Further information about Ticketmaster outlets will be confirmed closer to the 2018 Toyota AFL Premiership Season.

 

How do interstate members access Fremantle games in their state?

Interstate members in Queensland, New South Wales and South Australia are entitled to redeem one free ticket for a Fremantle Dockers game played in their state. Members can also purchase additional tickets for guests with the number of tickets available depending on the venue.  Tickets for interstate games are subject to capacity and must be redeemed at least two weeks prior to the game. These can be redeemed via their MyFreo Account or by calling the club on (08) 9433 7111.  Tickets will then be distributed approximately one week before the game.

For more information on Interstate memberships click on the link.

 

How do Victorian members access Fremantle games in their state?

Victorian based members who hold a Melbourne membership have access to qualifying games that Fremantle play at the MCG and/or Etihad Stadium in the 2018 Toyota AFL Premiership season.

Simply scan the barcode on the back of the Melbourne membership card at the gate and you will be entitled to General Admission access to all Fremantle Dockers Qualifying games played at the MCG and/or Etihad Stadium

For more information on Melbourne memberships click on the link.

 

Do West Australian members get access to interstate games?

Members with home game membership access do not get interstate access included as part of their membership.

However to purchase tickets for our interstate games go to the fixtures section of the Fremantle Dockers website, or go to afl.com.au.

 

Does my membership give me access to Toyota AFL Finals Series?

All members are required to purchase a ticket for 2018 Toyota AFL Finals Series. Your Fremantle Dockers membership card will not be able to scan for entry.

Fremantle Dockers members will have access to a pre-sale to purchase Toyota AFL Finals tickets to games in which Fremantle Dockers participate in.

The club will communicate directly with members regarding the on-sale times and ticketing agents for the Toyota AFL Finals Series.

 

Is there a membership package that guarantees access to the Toyota AFL Grand Final?

The Grand Final upgrade is currently sold out.

The best alternative to have guaranteed Toyota AFL Grand Final access should the Fremantle Dockers participate would be to purchase a Sports Lounge membership.

 

Can I attend the away Derby?

Each year, the Fremantle Dockers and West Coast Eagles play two matches against each other in the home and away season. All seated Fremantle members retain their reserved seats for the home Derby.

Fremantle members* can purchase a seat to the away Derby (West Coast home game) during a priority purchase period. Tickets go on sale through Ticketmaster at 9am WST on the Monday two weeks prior to the game. Depending on your membership type you can purchase with one of two options:

1. Simply quote the barcode which is printed on the back of your membership card to purchase a ticket in the priority period (subject to availability). There is a limit of one ticket per barcode.

2. Simply quote the password issued to you to purchase a ticket in the priority period (subject to availability). There is a limit of one ticket per password. Passwords will be issued prior to on sale.

Stadium

Please refer to the Perth Stadium Transition tab for frequently asked questions about Perth Stadium transition.

 

Where is Perth Stadium?

Perth Stadium is located on the Burswood Peninsula, 4kms east of the Perth CBD.

 

How many seats will Perth Stadium hold? What will it look like?

The new multi-purpose Perth Stadium will be the third largest stadium in Australia, behind the MCG and ANZ Stadium, and will be the second largest home ground for an AFL club. It will have an initial capacity of 60,000 seats with the potential of increasing to 70,000.

The commitment to a ‘members first’ stadium has resulted in a state-of-the-art design guaranteeing a unique fan experience, offering the Fremantle Dockers a home ground advantage that can be witnessed only by being there.

The stadium will be a world class, five-tiered facility designed to provide premium viewing for everyone, with 85 per cent of seats under cover.

Click here to watch a video showcasing the design.

 

How many seats will be allocated to Fremantle Dockers members?

More than 75 per cent of stadium capacity will be available to Fremantle Dockers members in 2018.  This will allow members to have first access to the best possible seating at the stadium prior to the general public.

What transport options will be available for Perth Stadium?

The Perth Stadium transport solution is an integrated train, bus and pedestrian approach that will be able to move almost 50,000 people or 83 per cent of a capacity crowd within one hour of an event ending.  Public transport locations listed below:

  • Perth Stadium Station (upgraded Belmont Park Train Station)
  • East Perth Station
  • Peninsula Bus Hub
  • Gloucester Park Bus Hub

Non-public transport users will either walk, get dropped-off (taxi or private), or drive and park.

For further details, click here.

 

How do I find out more information about Perth Stadium?

If you have any questions regarding  Perth Stadium, please visit perthstadium.com.au or contact the Fremantle Dockers Membership Services team on 08 9433 7111 or membership@fremantlefc.com.au.

 

What is the most exclusive membership package at Perth Stadium?

The Fremantle Dockers Sports Lounge will be an exclusive social hub at Perth Stadium.  The Sports Lounge area includes 850 exclusive reserved seats and is located on Level 3 on the southern side of the stadium, with panoramic views from centre wing of the field of play.  For more information please contact the Fremantle Dockers membership team on 9433 7111 or email membership@fremantlefc.com.au

 

Will there be a dedicated Supporters Club for Fremantle members at Perth Stadium?

The Fremantle Dockers are excited to offer Fremantle members an ability to upgrade your membership and make your match day experience more memorable with access to the new Fremantle Dockers Supporters Club.  For more information please contact the Fremantle Dockers membership team on 9433 7111 or email membership@fremantlefc.com.au

 

Where are the alcohol free sections located?

The alcohol free sections at Perth Stadium are located:

  • Section 131 - Fremantle cheer squad and Fremantle members
  • Section 105 – Opposition cheer squad and single match ticket buyers
  • Section 545 - Fremantle members

 

What is restricted view seating?

There are multiple reasons for a seat to be classed as restricted view.  The classification is a result of but not limited too; concrete pillars, glass walls, cameraman stations, safety rails and roof overhang.  All restricted view seats are priced at 70 per cent of the standard seating price.

 

Will the stadium offer lift access?

Yes, Perth Stadium will offer lift access across all five levels of Perth Stadium.  For seat specific lift access please contact the membership services team to discuss.

 

Will the orientation of the stadium be the same as Domain Stadium?

Yes. The orientation of Perth Stadium will be the same as Domain Stadium with the goals positioned at the eastern and western ends of the field.

 

Which area of the stadium will receive the most sunlight?

The nature of sun protection will depend on the position of the sun throughout the day.  Generally speaking, the south eastern ends of the stadium will receive the most sunlight during the afternoon.

 

How many seats will be classed as undercover?

While most seats cannot be guaranteed as undercover more than 85 per cent of Perth Stadium seating is classed as undercover.  The nature of the cover depends on the position of the sun. During the day, weather conditions can vary considerably.  It is recommended to sit further back in the row allocation to improve your protection from the sun.  If you are unsure whether your seat is undercover, please contact the membership team to discuss.

 

Where are the corporate hospitality seats located?

Corporate hospitality is predominately seated on the northern wing of the stadium across levels 1, 2, 3 and 4.  If you are interested in finding out more about our corporate hospitality packages please contact the corporate hospitality sales team on sales@fremantlefc.com.au or 9433 7182

 

Can I smoke in the stadium?

Smoking is not permitted inside the stadium. Designated smoking areas will be available. For directions to these designated smoking areas, please see a Perth Stadium staff member or visit the membership services desk.

 

What is prohibited within the stadium?

The following items are not permitted in the venue:

• Glass bottles, alcohol, cans and unsealed soft drink bottles

• Horns, whistles and other musical instruments

• Helmets and prams in any form

Umbrellas may be taken in to the venue, but cannot be opened.

Flags with poles can be taken into the ground but the handles must be less than one metre in length and no thicker than a standard broom handle. All flag poles must have a flag attached.

 

 Where are ATMs located at Perth Stadium?

ATMs will be located throughout Perth Stadium. Specific locations of ATM services will be provided closer to the start of the 2018 Toyota AFL Premiership Season.

 

Where are the first aid facilities located at Perth Stadium?

Medical crews will be present inside the Stadium to attend to any problems. Please see Stadium staff for assistance. Locations of first aid stations will be provided prior to the commencement of the 2018 Toyota AFL Premiership Season.

 

Are cloaking facilities available?

A limited cloaking service will be available for small items only. We recommend you leave bags and other large items at home so you don’t get held up coming into the stadium.

Match Day

Where is membership services located on a match day?

The location of membership services at Perth Stadium will be confirmed closer to the 2018 Toyota AFL Premiership Season.

 

Where will the home and away cheer squads be located at Perth Stadium?

The Fremantle Dockers Cheer Squad will be located in section 131 with the visiting Cheer Squad located in section 105.

 

Where is Perth Stadium?

Perth Stadium is located on the Burswood Peninsula, 4kms east of the Perth CBD.

 

How do I get to Perth Stadium?

Public Transport is the most efficient way to arrive and depart the Stadium. Membership cards and tickets include return travel on Transperth rail and bus services. Stadium station and East Perth station are the closest train stations to the Stadium.

 

I have misplaced my Sports Lounge membership lanyard, how do I receive a new one?

To receive a new membership lanyard on a match day, visit the membership services team at Perth Stadium. Alternatively contact the Fremantle Dockers Membership Services team on 08 9433 7111 or membership@fremantlefc.com.au

Please note there is a $10 fee associated with replacement lanyards, Sports Lounge members are only able to access one new membership lanyard per season.

 

Will there be food and drink available to purchase?

Yes, food and beverage facilities will be available throughout the stadium. Supporters are also permitted to bring food and non-alcoholic beverages into the venue for their personal consumption.

 

How do I make a complaint from game day?

If you have an issue on game day, the Perth Stadium event staff are there to help. Please advise them if you experience difficulties with the behaviour of other patrons, and they will attend to the problem on your behalf.  Should you wish to lodge a formal complaint, please email membership@fremantlefc.com.au.

 

 Can I upgrade a child or concession membership on a match day?

Adults wishing to use a child or concession membership seat can upgrade at a Ticketmaster outlet on a match day at a small additional cost. Further information about Ticketmaster outlets will be confirmed closer to the 2018 Toyota AFL Premiership Season

Other

Why has the club sent me raffle tickets?

Each year the club runs a raffle to raise funds for important community projects through the Fremantle Dockers Foundation and gives away some great prizes. Members who do not wish to receive raffle tickets simply tick the box on the New Membership Application Form that states ‘I do not wish to receive raffle tickets’.

 

What is the club’s privacy policy?

Keeping member information secure is a top priority and the club protects all personal information collected about members and does not disclose any member information to any third parties without member's consent. A full copy of the club’s Privacy Policy is available on the club’s website.