2021 FREMANTLE DOCKERS MEMBERSHIP HARDSHIP POLICY
Financial hardship is often unexpected, can be short or long-term, and often comes as a result of a change in personal circumstances, such as injury, illness, loss of income, domestic violence or a death in the family.
For the purpose of this Hardship Policy, Financial Hardship is defined as a situation where a Fremantle Dockers Member wants to continue with their Fremantle Dockers Membership, but is not in a financial position to, or is otherwise prevented or inhibited from doing so due to undergoing a sudden change in circumstance which has resulted in temporary financial difficulty. Financial Hardship cases are not all alike and should be addressed on a case by case basis in a fair, equitable and consistent manner.
APPLICATION PROCEDURE AND REQUIREMENTS
Members facing circumstances of Financial Hardship may qualify for special assistance.
To discuss financial relief please contact Fremantle Dockers Membership Support on (08) 9433 7111. Please note that all formal requests for financial relief must be made in writing to the Fremantle Dockers membership email – firstname.lastname@example.org. Our priority will be to find a solution that meets your needs.
Eligibility for refunds will be assessed on a case by case basis according to the value of benefits already received at the date of the request.
Members applying for financial relief may be asked to provide supporting documentation. Supporting may include (amongst other things:
Options available in instances of Financial Hardship include:
Hardship can impact Fremantle Dockers members and their families, as
such Fremantle Dockers Management will thoroughly consider each
Financial Hardship application on its merits.
PRIVACY & CONFIDENTIALITY